Select the lab you'd like to integrate with OptiMantra to see instructions and requirements.
What is a Lab Integration?
A lab integration creates an electronic connection between OptiMantra and a lab you already have an account with. This allows you to send orders and receive results electronically instead of printing, faxing, or manually entering data.
You must have an existing account with the lab you want to integrate. OptiMantra does not provide access to labs — we connect to labs where you are already an established client. If you don't yet have an account with a lab, you'll need to set one up with that lab directly before requesting integration.
For labs not listed below, the Change Healthcare Clinical Exchange is a third-party interface that can connect to hundreds of additional labs. However, the same requirement applies — you still need your own account with that lab. Change Healthcare is simply the technology that enables the electronic connection.
Direct Integration Labs
Submit a support ticket with your information and we'll handle the integration setup.
+ Labcorp
We can directly integrate with Labcorp. To get started, submit a support ticket with the following information:
- Provider Full Name
- NPI (Personal NPI — must match Settings > Business > Provider Settings)
- Lab Account Number
- Authorized Staff Names (and NPI if ordering providers)
Q: What is the Labcorp Vendor ID?
We do not have a Labcorp Vendor Number/Vendor ID and the Labcorp implementation
team has advised it is not required. If your Labcorp rep requests it,
let them know:
"OptiMantra does not have a Labcorp Vendor Number/Vendor ID and the Labcorp implementation team does not require it for their integrations."
Q: How long does integration take?
Labcorp typically takes 8+ weeks for integration approval.
We recommend following up with your Labcorp rep periodically for status
updates.
+ Northern Plains Laboratories
We can directly integrate with Northern Plains Laboratories. To get started, submit a support ticket with the following information:
- Provider Full Name
- NPI (Personal NPI — must match Settings > Business > Provider Settings)
- Lab Account Number
- Authorized Staff Names (and NPI if ordering providers)
Q: How long does integration take?
Timeline depends on the lab's approval process. Some labs approve within
3–4+ weeks, while others may take several months.
Q: What if I wasn't approved?
Approval can depend on order volume. If not approved, follow up with
your account rep. In the meantime, you can print and email requisitions
within OptiMantra.
+ Pathgroup
We can directly integrate with Pathgroup. To get started, submit a support ticket with the following information:
- Provider Full Name
- NPI (Personal NPI — must match Settings > Business > Provider Settings)
- Lab Account Number
- Authorized Staff Names (and NPI if ordering providers)
Q: How long does integration take?
Timeline depends on the lab's approval process. Some labs approve within
3–4+ weeks, while others may take several months.
Q: What if I wasn't approved?
Approval can depend on order volume. If not approved, follow up with
your account rep. In the meantime, you can print and email requisitions
within OptiMantra.
+ Solaris
We can directly integrate with Solaris. To get started, submit a support ticket with the following information:
- Provider Full Name
- NPI (Personal NPI — must match Settings > Business > Provider Settings)
- Lab Account Number
- Authorized Staff Names (and NPI if ordering providers)
Q: How long does integration take?
Timeline depends on the lab's approval process. Some labs approve within
3–4+ weeks, while others may take several months.
Q: What if I wasn't approved?
Approval can depend on order volume. If not approved, follow up with
your account rep. In the meantime, you can print and email requisitions
within OptiMantra.
+ Elite Clinical Laboratories
We can directly integrate with Elite Clinical Laboratories. To get started, submit a support ticket with the following information:
- Provider Full Name
- NPI (Personal NPI — must match Settings > Business > Provider Settings)
- Lab Account Number
- Authorized Staff Names (and NPI if ordering providers)
Q: How long does integration take?
Timeline depends on the lab's approval process. Some labs approve within
3–4+ weeks, while others may take several months.
Q: What if I wasn't approved?
Approval can depend on order volume. If not approved, follow up with
your account rep. In the meantime, you can print and email requisitions
within OptiMantra.
+ Labtech
We can directly integrate with Labtech. To get started, submit a support ticket with the following information:
- Provider Full Name
- NPI (Personal NPI — must match Settings > Business > Provider Settings)
- Lab Account Number
- Authorized Staff Names (and NPI if ordering providers)
Q: How long does integration take?
Timeline depends on the lab's approval process. Some labs approve within
3–4+ weeks, while others may take several months.
Q: What if I wasn't approved?
Approval can depend on order volume. If not approved, follow up with
your account rep. In the meantime, you can print and email requisitions
within OptiMantra.
+ CPL
We can directly integrate with CPL. To get started, submit a support ticket with the following information:
- CPL Account Manager Name (helps speed up the process)
- CPL Account Manager Email (helps speed up the process)
- Provider Full Name
- NPI (Personal NPI — must match Settings > Business > Provider Settings)
- Lab Account Number
- Authorized Staff Names (and NPI if ordering providers)
Q: How long does integration take?
Timeline depends on CPL's approval process. Some labs approve within
3–4+ weeks, while others may take several months.
Q: What if I wasn't approved?
Approval can depend on order volume. If not approved, follow up with
your account rep. In the meantime, you can print and email requisitions
within OptiMantra.
+ Open Sky Laboratory (OSL/NSL)
We can directly integrate with Open Sky Laboratory. To get started, submit a support ticket with the following information:
- Provider Full Name
- NPI (Personal NPI — must match Settings > Business > Provider Settings)
- Lab Account Number
- Authorized Staff Names (and NPI if ordering providers)
Q: How long does integration take?
Timeline depends on the lab's approval process. Some labs approve within
3–4+ weeks, while others may take several months.
Q: What if I wasn't approved?
Approval can depend on order volume. If not approved, follow up with
your account rep. In the meantime, you can print and email requisitions
within OptiMantra.
+ DHA
We can directly integrate with DHA. To get started, submit a support ticket with the following information:
- Provider Full Name
- NPI (Personal NPI — must match Settings > Business > Provider Settings)
- Lab Account Number
- Authorized Staff Names (and NPI if ordering providers)
Q: How long does integration take?
Timeline depends on the lab's approval process. Some labs approve within
3–4+ weeks, while others may take several months.
Q: What if I wasn't approved?
Approval can depend on order volume. If not approved, follow up with
your account rep. In the meantime, you can print and email requisitions
within OptiMantra.
+ Genova (requires provider action)
We can directly integrate with Genova. To get started, submit a support ticket with the following information:
- Provider Full Name
- NPI (Personal NPI — must match Settings > Business > Provider Settings)
- Lab Account Number
- Authorized Staff Names (and NPI if ordering providers)
⚠ Action Required After Submitting: After you submit a ticket, you must also log into the myGDX portal and authorize your account to be connected to the interface with OptiMantra.
Steps:
- Submit a support ticket with the information above
- Log into your myGDX portal and authorize the connection to OptiMantra
Q: How long does integration take?
Genova integrations are almost instant once we configure our end and
you authorize your account in the portal.
Q: What if I wasn't approved?
Approval can depend on order volume. If not approved, follow up with
your Genova account rep about next steps.
+ Evexia (requires provider action)
We can directly integrate with Evexia. To get started, submit a support ticket with the following information:
- Provider Full Name
- NPI (Personal NPI — must match Settings > Business > Provider Settings)
- Lab Account Number
- Authorized Staff Names (and NPI if ordering providers)
⚠ Action Required After Submitting: After you submit a ticket, you must also enroll in Evexia's EMR Integration: hover over Tools, click EMR Integration, then select Enroll Now.
Note: Evexia sends results only. Requisitions still need to be created outside of the system.
Direct Labs (Requires integration request with the lab directly)
These labs require you to submit an integration request directly through their own portal. We cannot submit on your behalf.
+ Access Labs
How to Request Integration:
- Log in to your Access Labs portal (Labgen): https://accessmedlab.com/emr-interface-request
- Complete the EMR interface request form
- Submit the request directly to Access Labs
Q: What if they ask for an EHR contact?
Use OptiMantra Support: support@optimantra.com | 866-868-5070
Q: How long does integration take?
Timeline depends on the lab's approval process. Some labs approve within
3–4+ weeks, while others may take several months. We recommend confirming
with your lab rep that the request was submitted.
+ Quest
How to Request Integration:
- Visit the Quest interface request form: Quest Interface Form
- Complete the form with your information
- Submit directly to Quest
Q: What do I select for the EHR?
In the Quest dropdown list, choose OptiMantra EHR.
Q: What if they ask for an EHR contact?
Use OptiMantra Support: support@optimantra.com | 866-868-5070
Q: What about the IT contact field?
The IT contact refers to YOUR clinic's IT contact. If you don't have
one, enter your own information.
Q: How long does integration take?
Timeline depends on Quest's approval process. Some requests are approved
within 3–4+ weeks, while others may take several months.
+ Vibrant Labs
How to Request Integration:
- Log in to your Vibrant Labs portal
- Navigate to the integration request section
-
Complete the form. The first several fields will be pre-populated.
You will need to answer the final two questions:
- Integration Option: Select Both (bidirectional)
- Kits Delivery Option: Select based on your preference
- Submit the integration request
Q: What if they ask for an EHR contact?
Use OptiMantra Support: support@optimantra.com | 866-868-5070
Q: How long does integration take?
Timeline varies based on Vibrant's approval process. Contact your Vibrant
rep for timeline updates.
+ Sonora Quest
We can directly integrate with Sonora Quest. To get started, please reach out to your Sonora Quest account representative and ask them to put in the integration request (we are no longer able to submit on your behalf). Also, please submit a support ticket with the following information:
- Provider Full Name
- NPI (Personal NPI — must match Settings > Business > Provider Settings)
- Lab Account Number
- Authorized Staff Names (and NPI if ordering providers)
Q: How long does integration take?
Timeline depends on the lab's approval process. Some labs approve within
3–4+ weeks, while others may take several months.
Q: What if I wasn't approved?
Approval can depend on order volume. If not approved, follow up with
your account rep. In the meantime, you can print and email requisitions
within OptiMantra.
+ Cleveland Heart Labs
We can directly integrate with Cleveland Heart Labs. To get started, please reach out to your Cleveland Heart Labs account representative and ask them to put in the integration request (we are no longer able to submit on your behalf). Also, please submit a support ticket with the following information:
- Provider Full Name
- NPI (Personal NPI — must match Settings > Business > Provider Settings)
- Lab Account Number
- Authorized Staff Names (and NPI if ordering providers)
Q: How long does integration take?
Timeline depends on the lab's approval process. Some labs approve within
3–4+ weeks, while others may take several months.
Q: What if I wasn't approved?
Approval can depend on order volume. If not approved, follow up with
your account rep. In the meantime, you can print and email requisitions
within OptiMantra.
Self-Service Setup (Follow steps in Portal)
+ Fullscript (requires provider action)
Fullscript integrates with OptiMantra to allow you to order lab tests directly through the Fullscript portal. Before you can order labs, you must first connect your Fullscript account to OptiMantra.
Step 1: Connect your Fullscript account
- From any patient record, select the 3 stacked bars to open the patient's Actions menu.
- Select Fullscript. A new tab will open where you can log in or create a new account.
- Review the integration access and select Authorize Application.
- Return to OptiMantra, open the patient's Actions menu again, and select Fullscript.
- Use the drop-down menu to select and confirm your Fullscript Practitioner account.
Step 2: Order labs through Fullscript
Once connected, lab tests are ordered entirely within the Fullscript portal. From your Fullscript account, create a plan for the patient that includes the lab tests you want to recommend. The patient will receive a notification and can pay for and complete their testing through Fullscript.
Fullscript supports several lab types:
- Specialty labs: At-home kits ship directly to the patient.
- Quest bloodwork: The patient receives a digital requisition and schedules a draw at a nearby Quest location.
- Access Labcorp Draw bloodwork: A requisition form is available in the patient's Fullscript account to bring to a Labcorp location.
⚠ Important — Lab Results: Results delivery to OptiMantra is not yet supported. After the lab processes the patient's samples, results will be available in the Labs section of the patient's Fullscript account. Patients and providers will need to log in to the Fullscript portal directly to view results. We are actively working on bringing results into OptiMantra and will update this article when that becomes available.
Q: Does Fullscript accept insurance for lab tests?
No. All lab testing through Fullscript is cash-pay only and is not reimbursable
through insurance, including via Superbill. Patients should check with their plan
administrator to confirm whether HSA/FSA coverage applies.
Q: Are there any location restrictions?
Lab testing through Fullscript is not available for patients in HI, NJ, NY, or RI,
or in US territories. Lab testing is also not available in Canada.
Q: How much does the Fullscript integration cost?
There is no additional charge for the Fullscript integration.
Q: How do I get support from Fullscript?
Visit support.fullscript.com
for how-tos, videos, and other resources, or contact their labs support team at
labs@fullscript.com.
+ Rupa
To connect Rupa with OptiMantra, you can request integration directly within the Rupa interface.
Steps to Connect:
- Sign into your Rupa account
- Navigate to the left side panel → Select Settings
- Select Account Settings
- Select the Add EHR Connection button (in the top right)
- Select OptiMantra and click "Connect EHR"
⚠ Important Notes:
- You'll continue to order your lab results in Rupa, but results will be matched into OptiMantra using patient name and date of birth (DOB)
- Ensure your information in OptiMantra and Rupa are an exact match. Mismatches or misspellings (e.g. Matt vs. Matthew) may result in labs not being attached to a patient record
- Ensure the NPI associated with your Rupa account also exists in your OptiMantra account. If using a medical director's NPI, set them up as an OptiMantra user via Settings > Business > Provider Settings
Timeline: The integration takes 2–3 weeks. Once completed, lab results will appear in patient charts under the Notifications tab.
Other Labs
+ Other Lab (via Change Healthcare Clinical Exchange)
If your lab is not listed above, we can likely connect through the Change Healthcare Clinical Exchange interface, which supports hundreds of labs.
To get started, submit a support ticket with the following information:
- Lab Name you want to connect
- Provider Full Name
- NPI (Personal NPI — must match Settings > Business > Provider Settings)
- Lab Account Number
- Authorized Staff Names (and NPI if ordering providers)
What you need to know:
- Some labs may not approve electronic integration if you aren't ordering enough volume
- If not approved initially, you can use the custom lab format to generate lab requisitions
Q: What if I wasn't approved?
Approval can depend on order volume. If not approved, follow up with
your account rep. In the meantime, you can print and email requisitions
within OptiMantra and add your account in the Relevant Clinical Information
field.
+ Unconnected/In-house Lab (Custom Requisition)
For labs that are not yet connected via Change Healthcare, you can use OptiMantra's custom lab order interface to generate requisitions.
Watch the walkthrough video:
How to Create Custom Lab Requisitions in OptiMantra
Important Notes:
- Custom lab options may not contain the most up-to-date labs listed on the Change Healthcare exchange
- You cannot send these electronically
- They do not automatically include your lab account number
- You will need to print the order, add your account number, and fax/email/send it with the patient or samples to the lab
Need Help? OptiMantra Support: support@optimantra.com | 866-868-5070
Need Help? Contact OptiMantra Support: support@optimantra.com | 866-868-5070