OptiMantra offers the ability to process recurring payments through Fiserv and Stripe. The Installments feature is not currently available for Authorize.net users; however, it is planned for inclusion in a future release.
Typically, when this occurs, each automatic payment generates its own Superbill in order to keep your reports/analytics accurate. But what happens when you want to split payments for a single Superbill over time, without having multiple Superbills and multiple instances of the service showing up on your reports? You can use Installments, a feature found in the Payments area of the Superbill interface.
To schedule Installment payments:
- You must have an integrated payment processor connected to your account.
- A credit card MUST be on file already for the patient, just like for regular recurring payments. This is easily done by collecting the patient's card information automatically during online booking, or (as will often be the case for Installments) by taking a payment on the day of the visit, then selecting "Save card details for future use" on the credit card payment screen. This will cause the card information to be stored in their profile.
- After entering the charges in the upper sections of the superbill, click the blue "Installment" button in the Payment area. You will see a dialog that allows you to define the installment options. An example is shown below.
- The superbill balance will be automatically imported from the superbill.
- You can enter the amount of each installment payment (Recurring Payment Amount).
- You can specify how frequently the payments should process (monthly or weekly, for example).
- You can specify the Start Date, which is the date the NEXT SCHEDULED PAYMENT will be taken. For example, if you just took a payment today and want to receive the next payment in a month, you should select a date one month from the current date.
- The total number of payments will be automatically calculated based on the remaining balance and the Recurring Payment Amount.
Once you have entered your desired options, click "Save" and then Save & Close the superbill. That's it - your installment payments are now scheduled! When the installments process, the payments will be logged on the original superbill as "Additional Payment" line items, which you can see by viewing the original superbill.
After an installment has been created, it will show up in your subscriptions dashboard with the Superbill ID number as the title. This can be accessed by navigating to shortcuts> billing and sales> subscriptions.
For additional information on managing your subscriptions, please take a look at our article Manage recurring billing/payments for memberships and subscriptions.