> How to Cancel Your Fiserv Account
To cancel your Fiserv account, please send an OptiMantra Ticket with the following information:
- Your first and last name
- Your phone number
- Merchant ID number
- Date of effective cancellation
- Cancellation reason
***Please be aware that only the owner of the Fiserv account may request this cancellation***
We will then pass this information along to Fiserv / CardPointe on behalf of your clinic. The cancellation process typically occurs by the end of the current month. If we are close to the end of the month, the cancellation may be processed in the following month.
> How to Cancel Your Authorize.Net account?
To cancel your Authorize.net account, please reach out directly to Authorize.net directly. Please refer to this external Authorize.net article on how to cancel your Authorize.net account. You will also need to reach out to your merchant that is linked to your Auth.net account to directly cancel that account also.
You will no longer be able to refund payments or cancel subscriptions from within OptiMantra after you disconnect your Authorize.net account.
> How to Cancel Your Stripe Account
To delete your Stripe account please go to Settings > Payments > Processors > Stripe > Delete.